Transformation to SAP S/4 EHS Incident Management

As part of its S/4HANA transformation, Hamburg Airport GmbH faced the challenge of migrating its long-established accident management system to a modern, future-proof platform. The legacy solution had reliably fulfilled its purpose for many years but was no longer supported under S/4HANA. This created an opportunity to transfer the proven occupational safety processes into a contemporary, digitally integrated solution — with significantly higher automation, greater transparency, and noticeable simplification for all stakeholders.

The Solution: 

By implementing SAP S/4 EHS Workplace Safety Incident Management, a powerful end-to-end system was created that covers the entire lifecycle of a safety-related incident — from initial recording to final completion. The modern solution provides intuitive navigation, seamless digital workflows, and a substantially higher level of process reliability. 

EHS departments particularly benefit from::

• end-to-end digital recording of incidents, safety observations, and near misses

• system-supported review and investigation processes that guide responsible parties through all required steps

• automated notifications and tasks that ensure reliable, standardized procedures

• convenient generation of all relevant reporting documents for internal use and external authorities

At the same time, management gains a clear informational advantage: the solution creates a robust data foundation that enables early identification of trends, risks, and areas for improvement. This forms the basis for KPI-driven, continuous improvement in occupational safety.

The system was also designed with long-term scalability in mind. Its architecture allows additional EHS functionalities — such as hazardous materials management, operating instructions, inspections, or risk assessments — to be integrated flexibly and without media discontinuities. This ensures the solution remains scalable and supports the organization in future strategic EHS initiatives.