SAP EHS Incident Management

Digitally logging workplace accidents, reporting near misses, and minimizing occupational hazards: organizations require fast, compliant, and transparent incident management workflows. SAP EHS Incident Management (SAP EHS Incident Management) provides a centralized digital solution to systematically document incidents, perform root cause analyses, and automate corrective actions across your workforce.

As a core component of SAP EHS Workplace Safety, SAP EHS Incident Management enables end-to-end management of all occupational health and safety processes, from reporting an incident to implementing effective corrective measures. All incidents are documented in a standardized system and managed through structured workflows.

With SAP EHS Incident Management, companies can establish clear processes for recording, processing, and tracking workplace accidents, near misses, and all types of safety-related incidents. Responsibilities are clearly defined, processes are automated, notification chains are triggered automatically, and corrective actions can be tracked seamlessly.

This not only increases response speed but also improves the quality and transparency of occupational safety data. As a result, companies gain a reliable foundation for efficient occupational health and safety processes, transparent decision-making, and the sustainable improvement of their safety culture.

A particular focus is placed on root cause analysis. By systematically evaluating incidents, recurring risks can be identified at an early stage and reduced in a targeted manner. Companies can use SAP standard analysis methods, customer-specific analysis methods, or established best practices such as 5 Whys.

The integration of near misses, safety observations (hazards) and, if required, a digital first-aid logbook also plays an important role. These provide valuable indications of potential hazards before they result in serious workplace accidents, thereby supporting a proactive approach to occupational safety.

Centralized Recording of All Types of Incidents

• Workplace accidents, near misses, all types of safety-related incidents, and, if required, first-aid logbook entries are documented in a single system and processed in a structured manner.

End-to-End Occupational Safety Workflows

• Incidents are managed through structured workflows. Responsibilities, processing steps, and notifications are clearly defined and fully traceable.

Automated Notification Chains

• Relevant stakeholders can be notified automatically, enabling incidents to be processed faster and corrective actions to be initiated more quickly.

Complete Tracking of Corrective Actions

• Effective actions can be documented, assigned to responsible persons, and tracked throughout the entire incident management process.

Systematic Root Cause Analysis

• Recurring risks, incident causes, and hazards become visible through structured analyses and can be reduced in a targeted manner.

Powerful EHS Reporting

• KPI-based reporting, for example on accident frequency, LTIR, and DART rates, as well as analytical drill-downs into injuries or incident causes, support data-driven decision-making.

Integration with Additional SAP EHS Processes

• SAP EHS Incident Management can be seamlessly integrated with other EHS processes, such as risk assessments, hazardous substance management, or audit processes.

User-Friendly and Mobile Incident Reporting

• Incidents can be reported quickly and, if required, directly on site using mobile devices.

Audit-Proof Occupational Safety Documentation

• Companies can reliably meet fundamental occupational health and safety requirements and maintain transparent, traceable documentation.

Maximum Protection of Sensitive Personal and Health Data

• The integrated role and authorization concept in SAP EHS ensures that, despite automated processes and notification chains, users can only access the data that is required and approved for their specific role and purpose.

Combined with powerful reporting capabilities, SAP EHS Incident Management provides a solid foundation for data-driven decision-making and the continuous improvement of occupational health and safety. KPI-based analyses of incident frequencies, as well as analytical drill-downs into recurring injuries or incident causes based on defined criteria, create transparency around recurring risks.

This makes SAP EHS Incident Management a central management tool for modern occupational safety. Companies benefit from greater transparency, more efficient processes, and sustainable progress toward a proactive safety culture.